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Your Health, Your Terms: Virtual PrEP Access Across the Lowcountry

A New Way to Protect Your Health—Right Here in the Lowcountry

On a warm Charleston morning, Marcus sat on his porch scrolling through his phone before work. He’d been thinking about starting PrEP for months, but between long shifts, unreliable transportation, and the worry of running into someone he knew at a clinic, it never felt like the right time.

Then he saw something new: TelePrEP, offered by Palmetto Community Care.

A few taps later, he realized something important—HIV prevention didn’t have to be complicated. It didn’t have to be stressful. And it didn’t have to mean rearranging his life.

TelePrEP could meet him exactly where he was.

And that’s the point.

What TelePrEP Really Means for the Lowcountry

TelePrEP brings PrEP online, making it possible to start and maintain HIV‑prevention medication through virtual visits, at‑home testing, and discreet delivery. It’s the same highly effective medication—just delivered in a way that fits real life in Charleston, North Charleston, Berkeley County, and Dorchester County.

For people who work long hours, live in rural areas, rely on public transportation, or simply prefer privacy, TelePrEP removes the biggest barriers to care.

It’s healthcare that adapts to you—not the other way around.

1. A Day in the Life: How CHSPrEP Works

For Marcus, it was a quiet moment before work. For others, it might be a conversation with a partner, a late‑night Google search, or a friend who mentions PrEP.

TelePrEP begins with a simple online health review—quick, confidential, and judgment‑free. You answer a few questions about your health history and sexual health, and Palmetto Community Care’s team uses that information to tailor your care.

It’s the first step toward taking control of your health, and it takes only a few minutes.

2. Testing becomes easy—really easy

Marcus worried the most about testing. He didn’t want to take time off work or sit in a waiting room. TelePrEP changed that.

You choose what works for you:

  • At‑home HIV testing kits mailed directly to your door
  • Local lab partners across Charleston, North Charleston, Berkeley County, and Dorchester County

These labs check your HIV status, kidney function, and STI screening needs.

No long drives. No missed shifts. No stress.


3. Your provider meets you where you are

Once Marcus completed his labs, he scheduled a virtual visit. He joined from his car during a lunch break—comfortable, private, and on his own terms.

During your telehealth appointment, you’ll speak with a licensed provider specializing in HIV prevention. They’ll walk you through your results, explain how TelePrEP works, and answer any questions you have.

It’s a conversation—not a lecture. And it’s designed to make you feel informed, supported, and in control.

4. Cost stops being a barrier

Marcus assumed PrEP would be expensive. He was wrong.

The Palmetto Community Care & Truesdale Medical teams handle:

  • Insurance navigation
  • Cost‑assistance programs
  • Paperwork and eligibility

Most people pay little or nothing for PrEP.

You don’t have to figure out the system alone. Caring Navigators walk with you through every step.

5. Your medication arrives—quietly and reliably

A week later, Marcus opened his mailbox to find a small, unmarked package. Inside was his first month of PrEP.

TelePrEP includes:

  • Discreet PrEP delivery
  • Automatic monthly refills
  • Support if anything changes

No pharmacy lines. No awkward conversations. Just reliable access to the medication that keeps you protected.

6. Staying on PrEP becomes simple

Every three months, you complete quick follow‑up labs and a short virtual check‑in. It’s the same easy rhythm Marcus settled into—one that fits around work, family, and life.

Between visits, Palmetto Community Cares is always here to help. Questions, side effects, new partners, new insurance—whatever comes up, you’re not navigating it alone.

TelePrEP isn’t just a service. It’s a relationship.

Why TelePrEP Matters for the Lowcountry

The Lowcountry is vibrant, diverse, and full of people who deserve access to care that respects their lives and identities. But it also comes with real challenges:

  • Limited transportation in rural areas
  • Long work hours and multiple jobs
  • Stigma around sexual health
  • Lack of LGBTQ+ affirming providers
  • Distance from clinics in Berkeley and Dorchester counties

TelePrEP removes those barriers.

It brings HIV prevention to Charleston, North Charleston, Berkeley County, and Dorchester County in a way that feels private, affirming, and accessible.

It gives people like Marcus—and thousands of others—the chance to protect their health without sacrificing their time, privacy, or dignity.

Ready to Start Your TelePrEP Journey?

Here’s what your path will look like:

  1. A quick online health review
  2. At‑home or local lab testing
  3. A virtual visit with a licensed provider
  4. Insurance and cost‑assistance support
  5. Discreet PrEP delivery
  6. Easy follow‑ups every three months

Palmetto Community Care TelePrEP makes HIV prevention simple, private, and built for the way people in the Lowcountry actually live.

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